Effective Date: January 14, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or interact with Confidence, LLC (“we,” “us,” or “our”).

1. Information We Collect

We may collect the following types of information when you voluntarily provide it to us:

• Personal identifiers such as name, email address, phone number, or other contact details

• Information submitted through contact forms, appointment requests, or subscriptions

• Communication preferences, including SMS or email consent

We do not collect sensitive personal information unless you explicitly provide it for a specific purpose.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Responding to inquiries or requests

• Providing services or information you request

• Communicating important updates or confirmations

• Delivering SMS messages only when you have explicitly opted in

3.  No Sharing of Mobile or Personal Information

We take your privacy seriously.

No mobile information or personally identifiable information (PII) will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

This includes, but is not limited to:

• Phone numbers

• SMS opt-in data

• Email addresses

• Names or contact details

Your information is used solely to provide the services and communications you have requested from us.

4. SMS Consent Disclosure

If you choose to opt in to receive SMS communications from us:

• SMS messages may include appointment confirmations, service updates, or requested information

• Message frequency may vary

• Message and data rates may apply depending on your carrier

• You may opt out at any time by replying STOP

• You may reply HELP for assistance

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

6. Cookies and Analytics

Our website may use cookies or analytics tools to improve functionality and user experience. These tools do not collect personally identifiable information unless you voluntarily provide it.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Your Choices

You may:

• Request access to or correction of your personal information

• Withdraw consent for communications at any time

• Request deletion of your information, subject to legal or operational requirements

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: [email protected]

Website: confidence-kc.com